PERSONAL DATA COLLECTED
We collect the following personal information from you when you manually or electronically book and transact with Thrifty/Dollar Car Rental:
Permanent Resident Address
Contact Information - Phone Number and Email
Credit Card Information for security deposit and refunds
Valid IDs preferably Passport and Driver’s License
USE OF DATA
The collected personal information is utilized solely for documentation and processing of your transactions and insurances with Hertz/Dollar/Thrifty Car Rentals and is not shared with any outside parties. They enable Hertz/Dollar/Thrifty to properly address our customers, to file and claim for insurances/covers due to our customers, and to properly file for refund of payments and/or respond to payment dispute requests.
Only authorized Hertz/Dollar/Thrifty personnel has access to these personal information through the Cars+ system. All information are directly inputted to the Cars+ system. Hertz/Dollar/Thrifty does not keep physical copies of Credit Card information and contact information. Customer information is only kept digitally through Cars+ for internal purposes. Physical copies of Valid IDs are kept only until 90 days after the closing of the rental agreement. Physical and digital records of transactions are stored for two years after the closing of the transaction, afterwhich, physical records shall be disposed through shredding, while digital files shall be anonymized.
ACCESS AND CORRECTION
The Renter has the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think that there are errors. To do so, you may ask our customer service representatives or you may contact our customer care email: customercare@hertzphilippines.
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